User FAQ – How do I Change my Password and/or Email Address?

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As a user, you may want to change your password and/or email address.

Step 1 – Click on the My Account tab and then the Personal Details subtab.

Change Password

Step 2 – In the Change Password section, enter the following information:

  1. Current Password
  2. New Password
  3. Confirm Password

Step 3 – Click Submit.

Change Email

Step 4 – In the Change Email Address section, enter the following information:

  1. New Email Address

Step 5 – Click Submit.

If you have any questions, concerns, or suggestions, please contact us at support@jumpdrive.com or call 888 533 4890.